NWRA 2010 Annual Conference Schedule

Thursday, May 20, 2010

12:30 p.m. - 1:30 p.m.
NWRA Informational Session about ROLAGS

2:00 p.m. - 5:00 p.m.
LYNX Services Tour

6:00 p.m. - 9:00 p.m
Conference Opening Cocktail Party/Dinner Cruise

Friday, May 21, 2010

9:00 a.m. - 10:00 a.m.
Legislative & Standards Update
Don't miss this informational discussion, helping to keep you abreast of legislative changes that may affect how you do business. Come learn the latest about proposed changes to the SAE/ANSI Z26.1 Automotive Safety Glazing Standard, how California's CARB rules will affect repair, as well as upcoming changes to ROLAGS and an update on AGRSS. Also, find out more about legislation on the state level that may have broader implications for the windshield repair and replacement industry nationally.
Speakers: NWRA/IGA Board of Directors

10:00 a.m. - 11:00 a.m.
Auto Insurance Company Panel Discussion
Come join us with a sit-down Q & A with representatives of the auto insurance industry, answering the questions that matter most to you and your industry.
Speaker: Chris Umble, LYNX Services LLC

11:00 a.m. - 12:00 p.m.
Ten Surefire Web Strategies
Attend this seminar to learn ten sure-fire ways to use the Internet to help you market your auto glass business. AGRR publisher Deb Levy provides great marketing ideas for small repair and replacement companies. Come learn what AGRR has seen work over the years.
Speaker: Deb Levy, AGRR Magazine

12:00 p.m. - 1:00 p.m.
Lunch on Your Own

1:00 p.m. - 2:00 p.m.
Steering & Grass Roots Initiatives
Come learn more about the contentious issue of steering-as well as what you can do to start organizing, at a grass roots level, in order to help protect your businesses.
Speaker: Dave Zoldowski, Auto One Glass

2:00 p.m. - 3:00 p.m.
Internet Marketing: Websites that Produce Results
The Internet has changed the way the windshield repair industry attracts customers and sells its services. This session will explain how the World Wide Web has changed the way business is done, how consumers and potential customers use it to evaluate suppliers and how windshield repair technicians and suppliers can maximize and take advantage of it. The session will also include a look at how to design a website, what to look for in service providers, the benefits of utilizing social media, as well as the importance of search engine optimization.
Speaker: Scott Orth, Scott Orth Inc.

3:00 p.m. - 7:00 p.m.
Spring Auto Glass Show™

5:00 p.m. - 7:00 p.m.
Cocktail Party on Show Floor

Saturday, May 22, 2010

8:00 a.m. -9:00 a.m
Joint NWRA/IGA Breakfast

9:00 a.m. -10:15 a.m.
Windshield Repair Marketing Tips
Come learn how to further engage and educate customers on the benefits of windshield repair, including why it is a cost-effective and environmentally-friendly alternative to replacement. With the NWRA's inclusion in the Global Glass Conservation Alliance (GGCA), the value of membership in the NWRA went up and your opportunities for marketing windshield repair have increased as well. Come find out what you can do to encourage your customers to be more environmentally conscious, including promoting repair as the first and most green option for damaged windshields and how to incorporate the GGCA successfully in your marketing strategies.
Speaker: Corbin Archer, Techna-Glass Inc.

10:30 a.m. - 11:45 a.m.
Windshield Repair Technical Tips
Looking to fine-tune your windshield repair technique? Have a nagging problem on which you'd like some expert guidance? During this informational session, learn some helpful how-to tips, as well as bring along your own personal testimonial of what has worked best for you-and share it with others.
Speaker: Rich Campfield, Ultra BOND Inc.

10:00 a.m. - 2:00 p.m.
Spring Auto Glass Show™

2:00 p.m. - 2:30 p.m.
NWRA Certification Training
Attendees of this seminar will be able to review in order to take the NWRA’s Repair of Laminated Glass Certification exam. Attendees may then elect to take the certification examination immediately following the seminar. The cost for the exam is only $39 for members, $79 for non-members. Attendees may also complete their practical demonstration requirement on-site, free of charge. (NWRA Practical Assessment Administrators will be available during the conference to observe any practical demonstrations of certification applicants.) For more information about NWRA certification, visit www.nwrassn.org.
Speaker: Korey Gobin, Delta Kits Inc.

2:30 p.m. - 3:00 p.m.
NWRA Repair of Laminated Glass Certification Examination

For more information call 540/720-7484 or visit us online at www.nwrassn.org. Schedule is tentative and subject to change.